Terms & Conditions

Payment

 

At Uniqdays.com you can pay via PayPal with VISA-Dankort, VISA, Mastercard, Discover and American Express. You don’t need to have a PayPal account you can just pay with one of the credit cards above. The payment of your order is deducted only when the order is dispatched.  

 

All prices are shown in DKK or EURO and include Danish VAT of 25%.
We are not responsible for any other importation taxes, sales taxes or charges that may be levied at the delivery destination. 

 

Our Secure Sockets Layer (SSL) technology encrypts all of your personal information and data you submit in connection with purchases paid by credit card. No credit card details are ever held or stored on our servers. 

Delivery and Delivery Charges

 

DELIVERY TO EU
Delivery fees for all party boxes: EURO 10.00
Delivery fees for all accessories: EURO 10.00* 

Accessories ordered together with a party box will be included at no additional shipping cost. 

FOR DELIVERIES TO NON EU-CONTRIES PLEASE CONTACT US AT WELCOME@UNIQDAYS.COM FOR A QUOTE!

 

Delivery Time: 3-7 business days 

 

We use GLS for our shipments – and everything is sent as packets so that the order can always be traced if there are any problems with the delivery. 

 

DELIVERY WORLDWIDE
Please contact us regarding delivery fees outside Europe at welcome@uniqdays.com and we will provide you with a quote. 

 

We use DHL* / Post Nord for our shipments – and everything is sent as packets so that the order can always be traced if there are any problems with the delivery.  

 

Delivery Time: 4-10 business days 

*DHL 1-3 business day depending on destination 

 

Due to varying customs regulations, international deliveries can take up to 3 weeks from dispatch, depending on the destination.

Complaints 

 

Law gives a warranty for 24 months on all products. Warranty means that you as a customer can complain about defects in the product that has occurred up to 24 months after purchase. However, it is a prerequisite that these defects are not caused by your incorrect use of the product or other injurious behaviour that has led to the defect.  

 

You must claim within a reasonable time after you have found the defect. We advice you to claim as soon as possible and within 2 months is considered as being timely. We will refund reasonable freight costs that you may have in connection with the return of the product when the claim is justified.  

 

Please contact us as soon as possible at welcome@uniqdays.com 

 

In the event that an item is returned because of a valid quality issue, Uniqdays will send you a new product and refund you the shipping cost. If the item is out of stock, we will refund the price of the item. Remember to fill out the bank information when you contact us, so we can give you your money back. 

 

We can’t guarantee that the colours on our webshop is a 100% identical with the colours in real due to the resolution on your computer.

Returns 

 

If for any reason you are not completely satisfied with your purchase it may be returned within 2 weeks for a complete refund, to the same credit card it was purchased on. You are required to return the item unused and in the same condition and quantity as received.  

 

The items must be returned with a completed return form (download here). Please make sure that the form is filled out clearly and correctly, as it saves time and ensures that we can give you your money back quickly and easily. Please note that any items being returned remain your responsibility until we receive them, as we do not accept any responsibility for items lost in transit. Please remember to ask your post office for proof of postage. 

 

You will bear the costs associated with returning the product – this also applies if you wish to make an exchange for a different product. We are unfortunately unable to process any exchanges for a completely different item. A credit will be issued for the returned item and you will need to place a new order on our website.

Returns Address: 
Uniqdays Aps 
C.L. Ibsens Vej 15 
2820 Gentofte 
Denmark